Cotek Marketplace



24/7 Support

Our premium support plans offers technical support on issues related to Cotek products. If you need assistance with problem identification, error message resolution and bug reporting, or any general information on our products, we’re here to help. Cotek Systems, Inc is committed to provide high quality products with comprehensive professional technical support.

Cotek Support Plans

A big team of experienced Administrators, Developers and Architects are ready to identify and isolate problems, as related to Cotek products. Our support program include product upgrade and customization. All prices are in USD and we bill annually.

Free

$ 0.00 / Month
  • Online Documentation & Community Support
  • Support mode: Email only
  • 1 designated support contact
  • Maximum of 1 hour per day
  • Available for 1 year
Contact Support

Basic

$ 99.95 / Month
  • Includes Free Plan plus ...
  • Email & Phone callback Support
  • No cost product upgrades
  • Support Hours: 8:00am - 6:00 pm EST/EDT
  • Maximum of 2 hours per day
   Add to cart

Professional

$ 399.95/ Month
  • Includes Basic Plan plus ...
  • 2 designated support contacts
  • 7 days a week Full Support
  • Maximum of 4 hours per day
  • Email, Phone & Goto Meeting online Support
   Add to cart

Ultimate

$ 749.95 / Month
  • Includes Professional Plan plus ...
  • Unlimited Annual Incidents
  • Access to hot fixes and bug fixes
  • 5 designated support contacts
  • Email, Phone, Web Meeting & In-person Support
   Add to cart

Our clients Says

We start by LISTENING to our clients, then we UNDERSTAND Paint Points and finally we DELIVER the best solutions. See feedbacks from some of our clients.

  • Adrian Volney
    Sr Technical Program Director - Eazi AppDev, Malmo Sweden

    This is really our IT's departement peace of mind. They will fly to Sweden when we need. Excuse my englise please

    Emily Shawnee
    Operations Manager - Axis Bank, Mumbai, India

    Thank you for all your help. We sent out an internal survey about your last training and got a lot of positive feedbacks.

  • Michael Nicholas
    Marketing - Mediatricks

    Lorem ipsum dolor sit amet, consectetuer adipiscing elit et justo sit Suspendisse et justo. Praesent mattis.

    Madison Ryan
    Designer - Mediatricks

    Lorem ipsum dolor sit amet, consectetuer adipiscing elit et justo sit Suspendisse et justo. Praesent mattis.

Still in doubt? Talk to sales now.

Current SharePoint Environment SharePoint 2016
SharePoint 2013
SharePoint 2010
MOSS 2007
Office 365
None of the Above


Cotek Premium Support does NOT include:

  • SharePoint administration NOT related to Cotek products
  • Debugging or inspecting non-Cotek products
  • Implementations that contain user-written code
  • Support on non-standard or inadequate system environments
  • Administrators, power users and end users training.


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